Privacy policy

Privacy policy

  • The personal information; your name, company, function, e-mail address, postal address, telephone number, details pertaining to your company and etc. as far as only our business concerns, that we obtained shall be used only for the purposes mentioned below. In addition, we will not use personal information inappropriately.
  • We have appointed the person in charge of personal information protection and manage personal information handled according to internal rules and regulation regarding personal information handling. To secure personal information from hacking, lost, destroyed, falsification, leakage and any other actions which may endanger protection of personal information, we shall take necessary security measures properly.
    Our security measures are as follows,
    1. Formulation of basic policy
      In order to ensure the proper handling of personal information, we have established a personal information protection policy.
    2. Establishment of regulations regarding the handling of personal information We have established regulations that specify how to handle personal information at each stage of its collection, storage, use, provision, and disposal.
    3. Safety management measures as an organization
      We have appointed a person responsible for the handling of personal information, and have the managers of each department perform the necessary personal information protection tasks.
      A reporting and communication system is in place to notify the person in charge in the event that facts or signs of violations of the law or handling regulations are detected.
    4. Security management measures for persons
      We will provide necessary in-house training to our employees on the precautions to be taken regarding the handling of personal information.
    5. Physical security management measures
      We have implemented measures to ensure that personal data cannot be easily accessed by anyone other than the employee who can handle the information or the individual.
      In order to prevent the theft or loss of equipment, media, and documents that handle personal data, we have established rules for removal and storage.
      In addition, we have taken measures to set passwords in case of theft or loss.
    6. Technical safety management measures
      We have clarified which devices and employees have access to personal data. We also manage the access right and take measures to prevent unnecessary access.
      In addition, firewalls and security software have been installed to protect against unauthorized access from outside and unauthorized software.
    7. Understanding the external environment
      We implement necessary security management measures based on our understanding of the protection systems and related laws in Japan and the countries where our group companies are located.
  • We will never disclose personal information to other third parties unless there is consent to disclose beforehand and not in the case the disclosure would be allowed according to related lows. However we may provide personal information to outsourcers or share it with Yamato group companies when it would be necessary to conduct obligatory business operation within the purposes of use.
    Please refer to the following URL for information on Yamato group companies.
    > Domestic network in Japan
    > Global network
  • We will secure the personal information provided by consignors under strict management and use within the purposes.

Handling of Personal Information

Purposes of use of personal information

  • We will use personal information only for following;
    1. When providing the information about our products, service and other related activities.
    2. When improving our products and service.
    3. When corresponding to questionnaires and requests for information materials.
    4. When communicating with related parties including customers for conducting obligations of contracts.
  • We will immediately disclose, check, correct or delete, etc., your personal information upon your request. Please contact below;


Cookies policy

A cookie is a small text file that a website saves on your computer when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. Cookie which our website obtain does not include any information which enable to specify individuals, never breach your privacy and affect your computer. We use cookies for below purpose.

  • to check your log-in status and make your browsing more easier.
  • to survey usage stats of our website, advertising, marketing and website improvement
  • to be used to deliver adverts and other communications more relevant to you and your interests by the third parties, like Google. Please note that cookie obtained by the third parties are handled according to the third parties cookie policy. you can select your cookie setting from " allow all cookies", " block all cookies" , " alert when user receive cookies". Be careful with " block all cookies" as you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. The third parties, like Google, will use cookies and may advert our product on other company's website. you can discontinue showing advertisement by access to " Opt-out" page in the third parties website ( for example " Google Analytics opt-out ad-on)

GDPR for our EU customers - Data Protection Information

●Our handling of your data and your rights Information
We hereby inform you about the processing of your personal data by us and the claims and rights to which you are entitled under the data protection regulations. Which data are processed in detail and how they are used depends largely on the services you have requested or the agreements we have made with you.

Who is responsible for data processing and whom can I contact?

Yamato Scale Co.,Ltd
5-22, Saenba-cho, Akashi, Hyogo, Japan

You can reach our PIC for data protection at:

Which sources and which data do we use?

We process personal data that we receive from you as part of our business relationship.

In addition, we process - as far as necessary for the provision of our service - personal data that we have legitimately received from our cooperation partners (for example, to execute orders, to fulfill contracts or on the basis of your consent). Furthermore, we process personal data that we have legitimately gained and are able to process from publicly available sources (for example, directories, newspapers, public news releases and company websites).
Relevant personal data are name, company e-mail and telephone number.

To which end do we process your data (purpose of processing), and on what legal basis?

We process personal data in accordance with Personal Information Protection Act in Japan and required by GDPR as data importer on below legal basis,

  • your consent expressly given which can be revoked at any time.
    Please note that the revocation is not retroactive; it is only valid for the future. It does not apply to processing that has occurred prior to the revocation.
  • necessity to fulfil business obligations and/or contracts
  • Compliance with legal and regulatory obligations
  • legitimate interests, such as data processing could improve business efficiency, employee satisfactions, assets safeguarding and/or related people’s safe,considering the balance of interests for ours and the data subject.

Our purpose of processing your data is

  • to provide you information about our products, our services and opportunities like trade shows/exhibitions where you can experience those directly,
  • to make necessary correspondences within related parties in order to fulfil obligations resulted from your inquiries and agreements/ contracts, if any.
  • for business initiation and the execution of orders as well as for all activities necessary for the administration, operation and maintenance of equipment.
  • Review and optimization of procedures for needs assessment
  • Market research and opinion polls
Who receives my data?

Your data will be received by those entities within the Yamato Scale Group that need it to fulfill our contractual and legal obligations. Our contractors can also receive data for these purposes, which engaged in Logistics, Printing Services and Consulting as well as Sales and Marketing. Other data recipients may be the ones for whom you have given us your consent to submit the data.

How long will my data be stored?

We delete the personal data as soon as the purpose is fulfilled. we process and store your personal data for the duration of our business relationship, which includes, for example, the initiation and execution of a contract.

It should be noted that our business relationship is a permanent readiness for the maintenance of machinery and equipment; it is thus a long-term relationship implied to last for years. Therefore the personal data can be stored for the same amount of time, if they are required to fulfill our contracts.
We are furthermore required to respect certain obligations for the storage and documentation of data according to laws, acts and regulation which applied to in Japan.

Is data transmitted to a third country or to an international organization?

Data will only be transmitted to third countries (countries outside the European Economic Area (EEA)) if this is necessary for the execution of your orders (e.g. shipping, payment and securities orders). Before we transmit the personal data, we will check if any agreements are there between EEA and recipient parties’ countries. If there would be no agreement between EEA and recipient parties’ countries, we will make agreements for appropriate safeguards with recipient parties.

Which data protection rights do I have?

Any data subject has the right of access, the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability. The restrictions according to Personal Information Protection Act in Japan apply to the right to access, erasure, lodge a complaint with a supervisory authority. And you have the right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal) .

Is there an obligation for me to provide data?

As part of our business relationship, you only have to provide those personal data which are necessary for the execution and termination of a business relationship or which we are legally obliged to collect.

Information about your right to object

  • Right to object in individual cases
    You have the right to object at any time to the processing of your personal data. If you object, we will no longer process your personal data.
  • The right to object to the processing of data for direct marketing purposes
    In individual cases we will process your data for direct marketing purposes. You have the right to object at any time to the processing of your personal data for the purpose of such advertising. If you object to the processing for direct advertising purposes, we will no longer process your personal data for these purposes. The objection can be made free of form and should be addressed to:
    Yamato Scale Co.,Ltd
    5-22, Saenba-cho, Akashi, Hyogo, Japan 673-8688
Is my personal data used for any Automated decision making or profiling?

No. We don’t have such a system for automated decision making or profiling and so no material consequence from such process incurred.

Yamato Scale Co., Ltd.
Please refer to the following URL for company
address and President and CEO name.
> Corporate profile
Date of enactment:October,2019