Customer support Support

Repairs and troubleshooting

Installation, repair, inspection and maintenance service

For inquiry about our products already installed or services for those products, please contact the office which took care of the installation. It will be helpful if you would pass the information of product name or model number when you make a contact. If you are not sure, where to contact, please contact our inquiry desk.

Inquiry by phone is available
from 9:00 ~ 17:00 on weekdays.

  • ■Headquarters
    • Global sales section of Industrial Weighing Systems and Solutions:Tel.(+81) 78-918-5568
    • Global sales section of Automatic Weighing Solutions: Tel (+81) 78-918-5567
    • Global sales section of Commercial Weighing Systems: Tel (+81) 78-918-6157
    • Parts section of Automatic Weighing Systems and Solutions: Tel (+81) 78-918-5512
For contact during non-business hours, please contact below desk.
Emergency call desk : 81-78-918-6168